Reference

Legal terms for your 3dhoki account

Super Sic Bo, Three Monkeys and Rocket Crash sit behind one account flow, and this Legal page explains the rules that apply before you enter that lobby.

Eligibility by local lawAccount recordsDANA contextCookie controls
3dhoki Legal terms for your 3dhoki account
CONTACT PATHS

Three routes for legal questions

Fast contact matters when a Legal question affects your account, payout record or access status.

Live chat, 09:00-01:00 WIB Use live chat when a Legal question blocks access, verification or a withdrawal check.
Email legal desk Email works better for requests that need written records, such as data access, name…
Account centre request From mobile, open Account, choose Profile, then select Help to send a Legal request…
ACCOUNT CARE

Six ways we handle legal records

Legal handling is part of the account flow, not a separate promise on paper. We keep records for deposits, withdrawals, login events, cookie choices and support contacts so we can answer your…

Data requests

You can ask what account data we hold by contacting us from your registered email or logged-in account centre. We may verify phone, email and recent QRIS or e-wallet reference before replying.

Cookie choices

Cookies help us remember language, device session and basic security signals. You can clear browser cookies on Chrome or Safari, but doing that may require a fresh login on your next visit.

Login security

We track device changes, failed logins and session age to reduce account misuse. If your Android phone changes browsers, we may ask for another code or account confirmation step.

Payment records

DANA, OVO, GoPay and QRIS references are stored with your wallet history so we can trace deposits and withdrawal checks. We use those records for account matching, not public display.

Retention timing

Some records must stay while your account remains active or while a payment question is open. When retention no longer applies, we reduce or remove data according to our internal process.

Correction requests

If your name, phone number or email is wrong, contact us before making a withdrawal request. We verify the change against account activity so payout records stay tied to the right person.

Seven legal answers before you join

Your Legal questions usually come before the first deposit, especially when account access, identity checks or payment records are involved. These answers explain how we treat eligibility, data, cookies, contact routes and account changes in practical terms. If your situation is different, contact us through live chat, email or the account centre so we can look at your actual account record instead of giving a generic reply.

Access depends on local law and is available only where local law permits. Before opening an account, you should check your own location rules, then follow our registration steps and verification prompts.

We keep payment references so deposits, withdrawals and account checks can be matched to the right wallet history. These records help us trace disputes, verify payout requests and answer Legal questions about transactions.

Send the request from your registered email or from the account centre after login. We may ask for phone, email and recent payment reference checks before sharing account data tied to you.

Yes, contact us before making a payout request if your account details are wrong. We compare the change with login history, wallet records and verification steps before updating sensitive fields.

Clearing cookies can remove saved language, session and security preferences from your browser. You may need to log in again, confirm your device, or repeat a code step on mobile or desktop.

Use live chat for urgent access issues, email for written Legal requests, or the account centre for logged-in changes. Include your registered email and relevant DANA, OVO, GoPay or QRIS reference.

Yes, the terms apply to account access, wallet records and lobby entry, including titles such as Royal Fishing, Super Bingo and Boxing Betting. Availability can change by local law, device checks and account status.