Reference

Terms That Set Your Account Rules

Clear account rules, wallet steps for DANA, OVO, GoPay and QRIS, and game-use terms are set here before you enter Super Sic Bo, Rocket Crash or any other…

DANA, OVO, GoPay, QRISSupport 10:00–24:00 WIBAccount > SecurityLocal law applies

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How Our Terms Apply in Indonesia

3dhoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Terms & Conditions form the agreement between you and us when you create an account, make a deposit, join a table, use a slot-feature room or ask for a withdrawal. We write these terms to cover account ownership, payment checks, device sessions, promo eligibility, error

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handling, suspended access and closure requests in one place. For Indonesia, wallet activity through DANA, OVO, GoPay and QRIS is treated as account-linked activity, so we may ask you to verify your phone number, registered email or receipt capture before we approve changes. We may revise
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these Terms when account flow, payment rails or security checks change. Continued use after the posted date means you accept the revised wording.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP

Three Contact Paths for Terms Questions

A Terms question should reach the channel that can solve it without delay.

ACCOUNT CONTROL

Six Controls Behind These Terms

Our Terms & Conditions are backed by operational checks, not loose promises. We connect account rules to login records, payment receipts, cookie choices and support history so we can handle disputes with…

Account identity

We link each account to a phone number, email and login password. If you ask to change key details, the Terms allow us to check the original registration step before we approve the change.

Payment matching

Deposits through DANA, OVO, GoPay and QRIS are matched against wallet name, amount and time stamp. The Terms let us hold a transaction while we confirm mismatched details with you.

Cookie use

Cookies help keep your session open, remember language choices and flag repeated login attempts. Our Terms explain that disabling cookies may affect account access, especially on mobile browsers.

Device sessions

You can check active sessions through Account > Security after login. If a device looks unfamiliar, contact us and we can help secure the account under the access rules in these Terms.

Record retention

We keep account, wallet and support records for as long as needed to handle balances, disputes, fraud checks and legal requests. When retention is no longer needed, records may be removed or anonymised.

Change requests

If your name, email or phone number is wrong, contact support with proof tied to your account. The Terms allow us to reject changes when ownership cannot be confirmed.

Terms Questions You May Ask First

These answers explain how our Terms & Conditions work in everyday account situations: opening access, using local wallets, entering game rooms, securing devices and asking for changes. They do not replace the full Terms, but they help you understand what we check before we accept a request or process an account action.

You accept the Terms & Conditions covering account ownership, login security, wallet use, game-room access, promotions, withdrawals and support checks. Access and eligibility depend on local law and are available only where local law permits.

Wallet deposits are treated as account-linked actions. We may match your wallet name, amount, time stamp and receipt capture before crediting or adjusting a transaction, especially when the sender details do not match your account.

Yes. The same account rules apply before you enter Super Sic Bo, Rocket Crash, Royal Fishing or sportsbook markets. Suspicious sessions, payment disputes or eligibility issues may pause access while we check the account.

Use the password reset path and confirm the phone number or email linked to your account. The Terms allow us to delay access if the reset request comes from a new device or mismatched contact detail.

Contact WhatsApp, live chat or email with your registered phone number and the detail you want changed. We may ask for proof of ownership before updating name, email, phone number or wallet references.

Yes. We keep records needed for balances, wallet checks, account disputes, fraud checks and legal requests. When those reasons no longer apply, we may remove or anonymise records according to our retention process.

Use WhatsApp or live chat between 10:00–24:00 WIB for quick checks, or email for a written reply. Include your account phone number and the clause or account action you want us to explain.

Terms That Set Your Account Rules

Three Contact Paths for Terms Questions

Six Controls Behind These Terms

Account identity

Payment matching

Cookie use

Device sessions

Record retention

Change requests

Terms Questions You May Ask First

01 What do I accept when I open an account?

02 How do the Terms cover DANA, OVO, GoPay and QRIS?

03 Can the Terms affect access to Super Sic Bo or Rocket Crash?

04 What happens if I forget my password?

05 How can I ask to change my account details?

06 Do the Terms explain how long records are kept?

07 Where do I contact 3dhoki about these Terms?

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