Reference

Privacy Policy for Your 3dhoki Account

Super Sic Bo, Three Monkeys, and Royal Fishing sit behind one account, so this Privacy Policy explains what we collect when you open that account, use the wallet…

Account dataDevice checksDANA recordsOVO recordsQRIS receipts
3dhoki Privacy Policy for Your 3dhoki Account
PRIVACY CONTACTS

Three Ways to Reach Our Privacy Team

Privacy questions need a route that works when your account or wallet is involved.

Live chat window Use live chat from your logged-in account between 09:00 and 23:00 WIB.
Email request Send privacy questions to [email protected] with your account ID, registered mobile number, and the…
Wallet ticket For DANA, OVO, GoPay, QRIS, or bank transfer privacy checks, open a wallet ticket…
ACCOUNT CONTROLS

Six Privacy Controls We Use Daily

We treat privacy as part of the account flow, not a separate promise on paper. The same checks that keep your wallet accurate also help us limit data access, verify requests, and…

Account verification

Before changing personal details, we compare your logged-in session, registered contact, and recent account activity. This protects you when another person knows a payment reference but cannot confirm the account access path.

Payment data separation

DANA, OVO, GoPay, and QRIS references are stored as wallet records, not public profile details. Our support team sees only the fields needed to trace a deposit, withdrawal request, or privacy question.

Cookie choices

We use cookies for login status, language preference, fraud signals, and basic performance measurement. You can clear them through your browser settings; on Android Chrome, open Settings, Site settings, then Cookies or Delete browsing data.

Device behaviour

When you switch from mobile browser to desktop, we may record device type, browser, approximate location, and login time. These signals help us flag sessions that do not match your normal account pattern.

Retention checks

We keep account and wallet records only as long as needed for service, dispute handling, security, accounting, or legal duties. When a record is no longer needed, we delete it or separate it from personal identity fields.

Correction requests

If your mobile number, email, or name entry is wrong, contact us before your next withdrawal request. We will verify the account first, then update the record or explain why a field must remain unchanged.

Common Privacy Questions Before You Join

These answers cover the privacy points you are most likely to check before opening an account or adding a wallet method. They explain what we collect, how we use it, and how you can ask us to correct, delete, or explain your data.

We ask for details needed to create and protect your account, such as contact data, login credentials, payment references, device signals, and support messages. We use them for access, wallet matching, security checks, and privacy responses.

We keep payment references so your wallet can be matched with the right deposit or withdrawal request. These records also help us answer disputes, trace duplicate payments, and confirm privacy requests linked to a transaction.

Yes. Contact us from your logged-in account, live chat, or [email protected] with the field you want corrected. We verify your account first, then update the detail or explain any retention rule that applies.

We share only what is needed for account operation, fraud checks, game session handling, hosting, analytics, payment processing, or legal requests. We do not send your full wallet profile to a studio just because you open a game.

Cookies keep you signed in, remember basic preferences, and help us detect risky sessions. You can clear them in your browser settings, but doing so may log you out and require another account verification step.

We keep data while your account is active and for periods needed for payment records, security checks, disputes, accounting, or legal duties. When those reasons end, we delete records or separate them from personal identifiers.

Email [email protected] or use logged-in chat and state that you want deletion reviewed. We verify your identity, check payment or legal retention needs, then confirm what can be deleted and what must be kept.